Terms and Conditions

Terms and Conditions

Introduction

Welcome to JaraPrint – a trusted online print-on-demand platform that serves customers across Africa and beyond.

These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products.

JaraPrint is a brand operated by Prints On-Demand LTD (RC No. 735144), a company duly registered under the Nigerian laws (referred to as “Company”, “we”, “us”, or “our”).

You must be at least 18 years old or have legal parental/guardian consent to use this platform. By using our website, creating an account, or placing an order, you confirm that you meet this requirement, and you agree to be bound by these Terms. If you do not agree, you must refrain from using the Platform.

1. Definitions

  • “Platform” refers to the JaraPrint website and related services.
  • “User” means any customer, vendor, or visitor using the platform.
  • “Vendor” refers to third-party printers, designers, or suppliers offering products/services through JaraPrint.
  • “Order” refers to any purchase made through the platform.

2. Services Provided

JaraPrint operates an online printing platform that may directly produce certain products and may also facilitate transactions between customers and independent print partners and suppliers.

The Platform enables ordering, customization, production, and delivery of printed materials including business cards, marketing collateral, apparel, packaging, branded merchandise, and related products across Nigeria and selected African markets.

3. User Account

You may be required to create an account to place orders or participate as a vendor. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

We reserve the right to suspend or terminate accounts found to be in breach of these Terms. Please read our Privacy Policy.

4. Orders and Payment

All orders are subject to acceptance and availability. Prices may be displayed in local currency and may include applicable taxes unless otherwise stated. Payment must be made in full before production or supply begins unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our discretion.

5. Pricing & Market Fluctuations

Product prices displayed on JaraPrint are subject to change at any time without prior notice. Pricing may vary due to market conditions, supplier adjustments, material costs, currency fluctuations, or other operational factors.

While we make reasonable efforts to ensure accurate pricing, the final applicable price will be confirmed at the time of order placement and payment confirmation.

6. Proof Approval

Where applicable, digital proofs may be provided before production. It is your responsibility to carefully review and approve proofs, artworks or physical samples.

Once approval is granted, JaraPrint shall not be liable for errors including spelling, layout, design, or color issues contained in the approved proof.

7. Turnaround Time and Delivery

Production and delivery timelines are estimates only and may vary depending on product type, location, and logistics provider.

JaraPrint shall not be liable for delays caused by third-party partners, logistics providers, customs processes, or events beyond our reasonable control, including force majeure events.

See our FAQs for more on delivery timelines.

8. Returns and Refunds

Due to the customized nature of printed products, returns are only accepted for defective or incorrect items.

All refund or reprint requests must comply with our Returns and Refund Policy.

9. Design and Content Responsibility

You represent and warrant that you own or have the legal right to use all content (text, images, logos, etc.) submitted for printing.

You agree not to upload or submit content that:

  • Infringes intellectual property rights
  • Is unlawful, defamatory, or offensive
  • Violates any applicable law

You agree to indemnify and hold harmless Prints On-Demand LTD from any claims arising from submitted content.

10. Intellectual Property Rights

All Platform content including text, graphics, logos, layouts, and proprietary designs created by JaraPrint remain the property of JaraPrint (the Company) and are protected under applicable intellectual property laws.

No content may be reproduced, modified, distributed, or commercially exploited without prior written consent.

11. Color Variations Disclaimer

Final printed colors may vary slightly from what is seen on different device screens (like mobile phone or computer screens) due to device display settings, lighting, ink, materials, and printing processes.

Such variations shall not be considered defects as JaraPrint is not responsible for such differences. To ensure correct color matching, customers are responsible for providing accurate brand color codes where exact matching is required for print productions.

12. Uncollected Orders and Non-Payment

Orders that remain unpaid or uncollected for more than thirty (30) days after notification may be disposed of, recycled, or destroyed at our discretion without compensation. JaraPrint is not liable for any loss incurred. We do not offer warehousing or storage services. Inventory and fulfillment are managed solely by the respective vendor.

13. Platform Use and User Conduct

You agree not to misuse the platform by engaging in fraudulent, and unlawful activity, attempting to interfere with the Platform’s operation or uploading malicious or harmful content.

JaraPrint reserves the right to suspend or terminate access to users found violating these terms or engaging in suspicious or fraudulent activity.

14. Print Partners and Third-Party Providers

JaraPrint may engage independent print partners, suppliers, and logistics providers to fulfill orders.

While we carefully vet our partners, they operate independently. Liability for services performed or not performed by third-party providers shall be limited to the extent permitted by law.

We do not accept liability for service issues, engagements or dealings resulting from third-party operators. vendors or advertisers found on this website or platform.

15. Limitation of Liability

To the maximum extent permitted by law, JaraPrint shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits or business interruption resulting from the use of our services.

Our total liability for any claim relating to an order shall not exceed the total amount paid for that order. We do not guarantee uninterrupted or error-free operation of the Platform.

16. Force Majeure

JaraPrint shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to acts of God, fire, flood, strike, civil unrest, governmental actions, power outages, internet disruption, supply chain interruptions, or transportation delays.

In such circumstances, performance obligations shall be suspended for the duration of the event.

17. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice to you.  Changes will be effective upon publication on this website. We ask that you visit this page often to be aware of any latest updates.

Your continued use of the Platform constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of this Platform shall be subject to the exclusive jurisdiction of Nigerian courts.

19. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the use of the Platform, the parties agree to first attempt resolution through good faith negotiation.

If the dispute cannot be resolved amicably within thirty (30) days, it shall be referred to arbitration in Nigeria in accordance with applicable arbitration laws. The decision of the arbitrator shall be final and binding.

Nevertheless, nothing in this clause prevents either party from seeking urgent injunctive relief in a court of competent jurisdiction.

20. Electronic Communications

By using this Platform, you consent to receive communications electronically, including emails, notices, invoices, and updates. Such communications satisfy any legal requirement that such communications be in writing.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

For questions, please contact us at support@jaraprint.com

Effective Date: 25/02/2026.